Inside Sales
About the Role
Location: On-site in Columbus, Ohio – This isn’t a fit if you’re looking for remote or hybrid-first.
The Inside Sales Representative drives our customer growth from the inside. You’ll qualify leads, go after new business in both existing and prospective accounts, and turn those opportunities into orders, all from the office. You’ll own quoting, order entry, and the follow-through that keeps accounts moving.
This is a hunting role, not an order desk. You treat fast responses as a competitive edge and you follow through every time. Strong performers here can grow into an outside sales role down the road.
Reliability is our brand
About Source 21
Source 21 has been in the specialty metals business since 1992. We’re a national manufacturer and distributor, and we work with manufacturers who need a supply partner they can count on year after year, not just for the next order.
Our customers operate in demanding environments where getting the material right matters: medical manufacturing, aerospace and defense, power generation and energy transmission, industrial OEM work, and advanced manufacturing. We bring real materials expertise, tight operations, and modern systems to all of it, and we keep growing our national footprint alongside long-term customer programs and supply partnerships.
What You'll Do
New Business Development
New Business Development
Qualify inbound leads and find new opportunities inside existing and prospective accounts.
Prospect and chase new business from the office.
Win back dormant accounts through targeted outreach.
Work with outside sales to advance and hand off field opportunities.
Quoting & Order Execution
Quoting & Order Execution
Build and manage customer quotes, and respond to RFQs accurately and fast.
Enter and process orders while keeping the data clean in our CRM/ERP systems.
Follow up on open quotes and push them to close.
Track order status and keep customers in the loop through fulfillment.
Account Management
Account Management
Be the primary inside contact for your accounts and handle the day-to-day communication.
Stay on top of accounts receivable follow-up for your accounts.
Grow accounts to drive repeat and expanded business.
Coordination & Support
Coordination & Support
Coordinate with operations and supply chain on availability, lead times, and delivery.
Back up outside sales with account coordination, documentation, and order handling.
Give customers accurate product, pricing, and availability information.
What We're Looking For
Required
2 to 5 years of B2B sales experience. Inside sales experience is a plus.
Prior experience in raw materials wholesale, distribution, or processing is strongly preferred.
Specialty metals sales experience is strongly preferred.
A real drive to qualify, pursue, and win new business, not just service what’s already there.
Strong organizational skills and attention to detail.
A high level of professionalism, discretion, and reliability.
Strong written and verbal communication.
The ability to learn on your own and make progress without someone looking over your shoulder.
Highly Valued
Direct experience selling stainless, nickel alloys, or copper and brass.
Comfort with CRM/ERP systems. NetSuite experience is a plus.
Familiarity with mill test reports, material specs (ASTM/AMS), and ISO quality systems.
An interest in growing into an outside sales role.
Compensation & Benefits
Competitive base pay based on your experience.
Competitive commission plan that rewards sakes performance and account growth.
Comprehensive healthcare benefits.
401(k) with an automatic 3% company contribution, regardless of what you put
in.Paid time off, plus company holidays.
Relocation support available for the right candidate.
Long-term growth in a culture built on performance and accountability.
Your Next Step
We’re looking for driven sales professionals who value reliability as much as we do. This is your chance to build a rewarding career with a national leader.
What you can expect:
A Real Opportunity: This role is your path to significant growth, with the potential to move into outside sales.
A Commitment to You: We invest in our team with comprehensive benefits and an automatic 3% 401(k) contribution.
A Straightforward Process: Our team personally reviews every application. We will contact qualified candidates directly for the next steps.
We look forward to reviewing your application.
Submit Your Application
Source 21 is an equal opportunity employer. We are committed to providing equal employment opportunities to all applicants and team members without regard to race, color, national origin, ancestry, age, religion, sex, sexual orientation, gender identity or expression, pregnancy, disability, genetic information, veteran or uniformed service status, or any other status protected by federal, state, or local law.